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24 hours since purchase and I have not activated the download - error displayed

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Yesterday I renewed my subscription, my account shows the status Activate, including the expiration date in 1 year..but the download doesn't work, it shows the error "There has been a critical error on this website". 

I wrote a support request via the form, I wrote a support request via email...and no one got back to me, no one helped me. Is there any way to get my download activated?

Thanks so much,

Milan

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M

milancz

@milancz

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Created Friday, 30 December 2022 21:51
Last Updated Saturday, 31 December 2022 15:29
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