[solved] problems with exporting the survey responses

yorai85
yorai85
  • yorai85
  • 6 months ago

hello maverick,

i have 2 wierd issues with exporting the survey's responses to a CSV file.

my CS version is 4.7.2, but i also tried updating it to 5.0.8 on a development site, and i get the same problems.

the first problem is that i have 257 "Total completed responses" on this survey, but the CSV file only show 20 of them.

the second problem (or just something i can't understand) is the way the information is shown in the CSV file. my survey contains 3 "Radio Grid" type questions, where the users rate 13 different questions from 1 to 5.

the CSV report for this questions is shown as follows:

בניית חזון לחברה,4,83///בניית אסטרטגיה לפעילות החברה,4,83///בניית תכנית פעולה תקופתית,5,84///הגדרת יעדים כמותיים לפעילות,5,84///הגדרת מדדי ביצוע,5,84///צוותי שיפור,4,83///סיעור מוחות,4,83///מיון ותעדוף רעיונות,4,83///שיטת עצם דג,2,81///שיטת למה-למה או 5Y's,2,81///שיטת תרשים זרימה,4,83///עיקרון פארטו,4,83

the text (hebrew) is the questions which the user rated. the numbers "4", "5", etc are the rating given by the user.

but what are the numbers "83", "84", etc? i get them on each line of the file for all 3 radio-grid questions.

hope you can help

thank you


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