Manual update/install errors

Vin
Vin
  • Vin
  • 3 months ago

I've manually updated Community Answers by installing the new version, just downloaded from shondalai site.

Luckily I tried on my local server first.

After uploading the file and tried to run it, I get a blank page with the following errors from the server:

Warning: require_once(.../components/com_communitysurveys/helpers/constants.php): failed to open stream: No such file or directory in .../tmp/install_61857cb99d6dc/pkg_script.php on line 35

Fatal error: require_once(): Failed opening required '.../components/com_communitysurveys/helpers/constants.php' (include_path='.:/usr/share/php') in .../tmp/install_61857cb99d6dc/pkg_script.php on line 35

I can then load other pages on Joomla backoffice, and the new version of CA seems to be installed, but on the front end I get this message on any CA page:

Notice: Undefined variable: asset in .../components/com_communityanswers/models/question.php on line 271

I am running php 7.3.31.


Why those errors? I can't install the extension on the production site if I there's a chance it will break the site.

I'd appreciate any help,

thanks


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