24 hours after purchase I cannot access my purchase

James Middleton
James Middleton
  • James Middleton
  • 2 months ago

Hello,

 

Can you help me?

 

I created an account when i had a pre-sales question. I purchased the software, was another account created, can’t find/access/download my purchase….

 

‘you have no active subscriptions.’

 

‘ no downloads available yet.’

 

Thanks so much,

 

Jim


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