After pressing submit survey, screen goes dark (90% tint) and hourglass appears indefinitely

pjbg
pjbg
  • pjbg
  • 11 months ago

After pressing submit survey, screen goes dark (90% tint) and hourglass appears indefinitely. Happens in Chrome, Safari iOS, and Edge. Survey is submitted OK as normal. Thank you screen appears (under dark screen), emails get sent OK, but screen hangs with hourglass indefinitely. It has appearance to the user that it hasn't worked properly (but other than the dark screen issue, has worked ok). Issue still occurs after upgrading to Joomla 4.3.2. I think only happened since upgrading Community Surveys to latest (6.0.5). Cjlib 3.3.3 but not sure.

Also - tried to upload screenshot as *.png via Add media, and it comes up with error. So - have attached via "Attachments".

Thanks for helping resolve this.

Attachments

Access to viewing replies is restricted.
Showing 4 of 4 replies
You do not have permissions for replying to this topic.
Loading...
Confirm delete? This action is irreversible and the data will be deleted permanently. Do you want to continue? Confirm Add New Delete Unpublish Cancel Import Uninstall The selected item successfully deleted.
Shondalai