One staff member filling in answers in phonesurvey
One staff member filling in answers in phonesurvey
Hi,
Just installed the component, looks very user-friendly so far (compliments). But I have a problem.
We want to use this survey component for two goals:
- One employee fills in the survey during telephone conversation with business customer
- Let home-users/consumer (jomsocial) fill in another survey
But you can only enter a survey once! Seems logical for the home-users but because I also want an employee to fill in the information while talking to the business customer and therefor I need the option that you can take a survey multiple times.
I saw the forum-thread about disabling the IP-adres, so users can take a survey multiple times, but I need the option to select this per survey.
Is this possible?
Thanks!
ClubVirtual
The Netherlands
Just installed the component, looks very user-friendly so far (compliments). But I have a problem.
We want to use this survey component for two goals:
- One employee fills in the survey during telephone conversation with business customer
- Let home-users/consumer (jomsocial) fill in another survey
But you can only enter a survey once! Seems logical for the home-users but because I also want an employee to fill in the information while talking to the business customer and therefor I need the option that you can take a survey multiple times.
I saw the forum-thread about disabling the IP-adres, so users can take a survey multiple times, but I need the option to select this per survey.
Is this possible?
Thanks!
ClubVirtual
The Netherlands
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