Problem with multiple selection (Checkbox) - Conditional rules

mafi
mafi
  • mafi
  • 3 months ago

Hi,
if you use a multiple selection (Checkbox)  with the option "Show custom answer box" the conditional rule
"If user answered this question then skip to page with ID xx" is not working when only the custom answer box is used.

It will NOT skip to the configured page, the survey continues with the next page.
The custom answer is not recognized as an user answer.

Need urgent solution for this problem.

Best regards

Martin

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Shondalai