Survey Responses - missing responses in results

corconsulting
corconsulting
  • corconsulting
  • 11 months ago

We purchased this extension a few years ago and never had any problem and all our surveys were perfect. I just ran two tests and noticed that my results/responses are cut off at the 8th question and i have no other results showing beyond that even though i personally filled it out and checked that the questions are marked to show in the report and pdf. 

I don't understand why all of a sudden half my survey responses are missing. Can you advise on why this would suddenly be a problem.  I attached two examples. If you compare the February report where it was working fine and now in May there is half the report missing despite it having been filled out. if it wasn't filled out the responses would likely be blank

i seem to have fixed it with adding an extra conditional rule. no issues now

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Shondalai