Survey totals issue, and pending surveys
Survey totals issue, and pending surveys
Hi,
Love the component, but having a couple of issues:
1) The totals are not showing correctly (see attached). Showing 51 completed surveys (really only 5) and 28 total responses (28 is correct)?
2) 23 of the 28 show "pending" status, so only 5 actually completed. This seems very odd. I can only guess that the anonymous users hit "Save" and didn't go further to click "Next", but that would be surprising since it is a one question survey with only four answers (one short page), so you think the users would click on the bright blue "Finish" button instead of the greyed out "Save" button.
All the answers for the pending surveys are blank - no answers.
This is anonymous report, no ip, no cookie, no intro, no captcha.
Thanks!
Craig
Love the component, but having a couple of issues:
1) The totals are not showing correctly (see attached). Showing 51 completed surveys (really only 5) and 28 total responses (28 is correct)?
2) 23 of the 28 show "pending" status, so only 5 actually completed. This seems very odd. I can only guess that the anonymous users hit "Save" and didn't go further to click "Next", but that would be surprising since it is a one question survey with only four answers (one short page), so you think the users would click on the bright blue "Finish" button instead of the greyed out "Save" button.
All the answers for the pending surveys are blank - no answers.
This is anonymous report, no ip, no cookie, no intro, no captcha.
Thanks!
Craig
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