Urgent - single survey links have You are not authorised to view this resource error message

Melanie
Melanie
  • Melanie
  • 12 months ago

Hi,

 

since updating to latest version the live survey we have running can no longer be accessed by Public users. I have checked all settings and for some reason it now throws this error. We have sent this out to loads of people and all coming back with the same error. 

I have checked all the settings and permissions etc. inside survey and nothing has changed other than the update. Is there an urgent fix for this?

 UPDATE: have done numerous tests including creating new menu links to individual surveys, all permissions are correct. It seems it will only allow logged in people to take it.

Kind regards

 

Mel

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Shondalai